I cannot find my subscription and my email is not found on your join page?
Your gift subscription can only be found through our "give a gift" page. It would not be found on the join page. This allows you to have 2 accounts, one for your home and one for a friend.
Do you ship outside the United States?
Currently we are not accepting new international subscriptions. We are only shipping within the United States. If you have an international subscription from past months, you will still be able to access your account through our Join page and Give a Gift pages.
I signed up for a subscription at the beginning of the month, why have I not received a lesson yet?
We take orders until the 24th of each month, then we ship so you will receive your lesson in the first week of the month. If you order after the 24th of the month, you will not receive your first lesson until the following month's shipment.
How do I purchase a subscription for my house and a gift?
Your subscription, to be delivered to your home, should be ordered from the Join the Fun page. Your gift subscription should be purchased from the Give a Gift page. Your gift subscription will include a personal message from you in the first month's surprise. You may use the same email address and password for both.
What is in a Smile Create Repeat box?
Each month in your themed Smile Create Repeat box, you will receive 5 or more quality art supplies chosen and tested by artists-illustrators, our creativity card, and additional surprises, delivered right to your door. You will enjoy a distinctive array of art supplies that have been assembled to inspire a new creative experience every time you open one of our fascinating boxes. Please view our blog and facebook page to view past boxes and lessons.
Do you customize activities for different ages?
In each Smile Create Repeat box, you will find our exclusive Creative Card. This will give you ideas and guidelines of how to use these amazing art supplies. While younger artists (5+) may need supervision from a parent, most of the supplies and activities can be enjoyed by all ages.
How do I cancel my subscription?
You may cancel at anytime by logging into your account on the Join the Fun or Give a Gift pages of our site.
We welcome your feedback, and appreciate you taking the time to let us know why you no longer wish to receive a Smile Create Repeat subscription. Please send us any comments or concerns you have through our contact page (small envelope at the top right of the screen).
Are there any shipping costs?
Shipping is simple. Free Shipping within the U.S.A.